FAQ

Frequently Asked Questions

🕊️ When will my order ship?

Each piece is handmade in small batches, so I can give it the quiet attention it deserves. Most orders are lovingly packed and sent within 2–3 business days. You’ll receive tracking once it’s on the way. Thank you for your patience — I truly want you to love what arrives.

✨ Are these really handmade?

Absolutely. Every single product is handmade by me — printed, cut, and carefully packed in small batches. This means there may be subtle differences from one piece to another. These aren’t mistakes — they’re gentle reminders that someone real made this, just for you. If you’re someone who values the beauty of thoughtful, handmade items, I think you’ll feel right at home here.

🌱 What if something goes wrong?

If something arrives bent, damaged, or doesn’t feel quite right, you’re gently invited to reach out through the Contact page. I’ll respond with care and understanding, and do my best to make things right. You don’t need to worry — we’ll handle it together, calmly and kindly.

💭 Do you offer custom orders?

Right now, I’m focused on creating pieces that speak to many — quietly personal, yet universal. If something special is on your heart, I’d still love to hear about it. Your insights help shape future pieces that might find a place in your story and others’. This inspires me to craft creations that truly resonate. Your ideas help build a space where everyone feels seen and understood.

There’s no rush or pressure — simply an open invitation to share whenever you feel moved. Together, through your voice and my craft, we can create moments of belonging and quiet connection.

📦 Do you ship internationally?

At the moment, I ship within Australia. That said, international shipping is something I’m gently preparing for. If you’re elsewhere and something speaks to you, please let me know — your interest means a lot and helps me prepare.

🌼 How do I care for my stickers, magnets, and bookmarks?

To help your pieces last and stay lovely:

– Keep stickers away from water and rough surfaces
– Gently handle bookmarks and magnets — avoid bending
– A cool, dry place keeps them happiest

Each piece is made with love — a little care keeps that love going.

💳 What payment methods can I use?

You’re welcome to pay using any major debit or credit card at checkout. 

🧺 Can I cancel or change my order?

Once your order is placed, I usually begin preparing it soon after. Because of that, changes may not always be possible — but you’re always welcome to reach out through the Contact page and I’ll gently see what I can do. Your satisfaction and comfort mean a lot to me.